F.A.Q.

What is Fanelaki?
"Fanelaki" is another word in Greek for t-shirt!


Who are you?
We are just a bunch of boys and girls who love custom t-shirts! Since we already make and wear our own t-shirts we thought that we could share our love and passion for custom t-shirts with the rest of you.


Where are you?
We are in Europe (UK , Cyprus and Greece for the moment). As mentioned earlier this a collective attempt of people sharing the same passion for custom t-shirts. We want "Fanelaki"  to grow and we are always looking for people to join us in this adventure.


Do you have an outlet?
No currently all the work is done in-house by us according to where the order is coming from. Most of the times central and western Europe is being served from UK and Eastern Europe from Greece and Cyprus.


Do you make your own designs?
Absolutely yes, this is our joy. Nonetheless there people out there who send their own designs for printing onto t-shirts.


Can you create a design for my own custom shirt and how much will you charge me?
We will be happy to do so, just tell us what you want and we will do our best to meet your wildest expectations. There is no charge for creating the design , if you like it you buy it, if you dont no problem, be sure that someone else is going to like it.


I want to print my band's t-shirts or I have a promotional need for a large quantity of t-shirts can you give me a better offer?
Of course we can , you just simple send us your instructions and what kind of t-shirt you would like us to print for you and we will do our best to give you and offer that will satisfy you!


Which printing methods do you use?
If the order is between 1-10 t-shirts we use mostly vinyl, if the quantity required is larger than that we do silk-screen printing.


Do you really ship free internationally?
Yes that's the whole point the price you see is the price you are going to pay when you checkout there are no other hidden costs .


I like your design but I want a different t-shirt?
No problem send us an mail with your comments and we will be happy to print the design on a different color or type of t-shirt (short sleeve , long sleeve , men t-shirt , ladies t-shirt).


I can only see men t-shirts , is that all you got?
Of course not , in a few days we will be uploading t-shirts for all the ladies out there.


It's winter time and I am feeling really cold to wear your short-sleeve t-shirts don't you have any long-sleeve designs.
Absolutely yes everything you see can be printed onto long sleeve t-shorts, you just ask for it .


Which is your preferred payment method?
Our preferred (and only) payment method for the moment is Paypal. It's free and most importantly safe for everyone here.


Do you accept returns?
Yes we do accept returns no later than 7 working days after the day after you receive the product subject to the following condition:

  • You will have to inform us the day you receive the product by sending us an e-mail
  • We will refund your paypal account once we have received and processed the item , we cannot refund or exchange an opened product unless it is faulty.


How can I contact you?
You can contact us in the following email address
support@fanelaki.com

or through our myspace site
www.myspace.com/fanelaki